Privacy Policy

Last updated: 4/12/2026

1. Introduction

ScaleUGC ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact customer support. This may include:

• Name and contact information (email address)
• Payment information (processed securely by Stripe)
• Campaign data (target accounts, reply preferences)
• Account Activity Logs: We collect logs of your actions on our platform for security and fraud prevention purposes. This includes:
  • Timestamps of actions
  • IP Addresses and User Agent strings
  • Transaction and subscription identifiers (e.g., Stripe Customer IDs)
  • Specific actions taken (e.g., creating campaigns, sending replies, updating settings)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Resolve disputes and enforce our agreements

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at sales@scaleugc.app.